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IMPORTANT POLICY INFORMATION:
Minimum Nights: 4 Consecutive Nights. Nightly Rates are for Single or Double Occupancy, plus 13.41% state taxes. 1 extra guest $15 + tax per night. 3-guest maximum. Children 13 years or older.
Complimentary Arrival Tray. A Complimentary Welcome Tray is provided on the day of your arrival (muffins or sweet bread, fruit, juice, coffee & tea.) No Daily Breakfast.
Deposits: 1 night for stays of 6 nights or less, 25% for stays of 7 nights or more. Balance Due upon Arrival. The deposit is required for confirmation. Visa, MasterCard, or Discover Card accepted.
Cancellations: Deposits refunded less a $25 processing fee with notice 30 days prior to arrival. Special Holidays & Events are subject to 45 day notice of cancellation. Deposit forfeited with less than required notice. If we are able to rebook all nights reserved, that amount will be refunded less the $25 processing fee.
No Additional Cleaning Fee. There is no check-out cleaning fee charged. We just ask that you are respectful of our property and leave it neat & tidy upon your departure. Also, a complimentary interim cleaning will be arranged for guests for long stays (9 nights or more.) Rooms are not serviced daily. Towels will be changed out every 3 days, and bed linens changed once a week for stays of 9 nights or longer. There are also extra towels in the units.
Personal Guest Laundry: There are no onsite guest laundry facilities. However, we offer complimentary drop off service at a Laundromat in town. You just drop your laundry off and it will be washed, dried, & folded for pick up the following day. Please inquire at check-in for details if you wish to use this free service. Or, if you wish to hand wash a few items, there is a drying rack and laundry soap in each unit.
If you wish to be on a wait list for dates and/or room currently not available, please feel free to send us an email or phone us with that information and we will contact you should a cancellation occur. Rates & Policies are subject to change.
Please Note: No Daily Breakfast for reservations made starting January, 2014. We are in the process of changing to Special Vacation Rental Lodging from a Bed & Breakfast. Some listings may still show up under a B&B heading for awhile. The rooms are not serviced daily.
Long Stay Discounts: Some long stay discounts may be available. Please inquire.
Please let us know if you have any questions, or if you need additional assistance to make your visit a pleasant one! We hope to share the spirit of Big Island Aloha with you at our hideaway away from the crowds.
Best Alohas! Nancy
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