Candlelight Lodge & Captain Storm House

Please complete all of the required fields below to inquire about a reservation.

Cancellation, Deposit & Booking Policies

  • Reservations for certain suites at the Candlelight Lodge usually requires a two night minimum on many major holidays, summer and Wine Trail Weekends.
  • For Weekly Stays in our four Vacation Rental Suites with kitchens there is no 8% NYS sales tax.
  • There is a discount for longer term stays or there maybe for special accommodations.  In using the  Reservations and Availability link with Availability Online you may need to contact us directly by telephone at 1-716-326-2830 for this discount.
  • We offer suites not rooms with more spacious accommodations. We have quality antique furnishings and each suite also includes more modern amenities such as a microwave, DirecTV with premium channels, wireless, AC, mini-fridge and coffee machine. Still, we only accommodate two guests per suite.
  • Children over 14 are welcome as guests, sorry no pets. We have four suites which will accommodate a third person and all of our suites require, if there is a child, full time adult supervision.
  • We reserve the right to later charge your credit card for any losses or damages beyond normal wear incurred during your stay.

  • Smoking is permitted only on the patio and outside porches (5) of both of our Landmark  Inns.
  • As the oldest continuously operated B&B in Chautauqua County since 1986 we have always tried to support, promote and contribute to our local businesses and larger historical organizations. We are not paid members of any larger organization that selectively promotes others through their advertising or encourage individuals to promote us through paid reviews.
  • Vacation Rentals We offer 4 suites at Candlelight Lodge and the whole of the Captain Storm House next door as Vacation Rentals by the week at a discounted price - no breakfast, only midweek maid service and no NYS sales tax, only a County Bed tax. Each has a fully furnished kitchen.
  • Check - in is between 2 PM and 6 PM  otherwise please make arrangements in advance. Please No Check -ins after 8 PM. The privacy of our guests is important and we are a Bed and Breakfast, not a Hotel and do not offer late night services.
  • Reservations, please try to give us at least 24 hours advance notice. Many weekends are busy and present additional difficulties. We also need time to make your experience a special one.
  • We try to confirm with email all reservations made within 48 hours. Certain reservations made within a few days of your arrival may be difficult to timely confirm.  For example, we may not be able to confirm a reservation with an incorrect email address, credit card number or a wrong telephone number.  
  • Please call when you are 30 minutes from Westfield so we can meet you upon arrival and check you in. We also like to have time to personally show you the Inn, answer any questions and make you familiar with interesting places in the area to visit.
  • Breakfast: Included in your room rate is an $18 breakfast certificate per couple, good at three local restaurants, personally selected that specialize in breakfast.

    Payment: 

    • One night's deposit in advance or 50% of the reservation, whichever is greater - Visa or Master Card. We charge your credit card when the reservation is made.
    • Wine Trail and many Special packages requiring tickets or other special arrangements need full payment in advance.
    • We accept credit cards, Visa or Master Card. Balance by Check or Cash is preferred to save a 3% credit card charge at the end of your stay. No additional charge for deposits.

    Cancellation Notice two weeks prior to your arrival: You are responsible for your reserved stay - we have held the room  for you to the exclusion of others and have made whatever arrangements necessary for you prior to your arrival. B&B's normally are booked much longer in advance. Given a much shorter period of time to rerent and the fact that you may be staying multiple nights makes it more difficult for us to fully rent the room to others. Reservations of four or more nights are Longer Term Rentals and require a one month cancellation notice. Outside of a month you lose half of your deposit. Less than one month notice you will lose your entire deposit. There will be a refund of half of your deposit if we are able to rerent the room.

    • Outside of the two week reservation notice, there is a refund of half of your deposit
    • Cancellation within two weeks of your arrival, if we are able to rent the room, half your deposit will be refunded to you.
    • If unable to rent the room within the two week notice you forfeit your deposit
    • Wine Trail  and many Special Packages, we ask that you take responsibility for your full reservation  due to our need to purchase tickets, hold the room to the exclusion of others further in advance and make special arrangements, etc.

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Travel Information:

 
For arrival dates within 1 day of today's date please call 716-326-2830.
Arrival Date:   (required)
Departure Date:   (required)
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Children over 14 are welcome
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Yes, I would like to receive information about discounts, specials or promotions you offer during the year.

 
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