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Cancellation, Deposit & Booking Policies
A minimum stay of 3- 5 nights is normally required depending on the seaaon.
Any stays of less than three days are subject to a cleaning fee of $77.00 per studio and $137.00 per two bedroom unit.
We reserve the right to move guests to a comparable room based on our business needs.
If you cancel your reservation within 45 days you will be provided a refund minus a 10% cancellation fee. If you cancel less than 45 days before your arrival, we do not provide a refund, unless we can re-rent your unit. If we do re-rent your unit, you will get a refund, minus our 10% cancellation fee. You must contact us in writing if you need to change or cancel your reservation. The 10% cancellation fee is on the Grand Total.
We strongly recommend travel insurance. We do not refund for natural or personal emergencies.
A 12.5% hotel tax will be added to each nights stay.
Rates are for double occupancy. Double occupancy is defined as two persons per bed. Any more will necessitate an additional $50.00 per night per person charge.
We reserve the right to limit the number of guests per unit to a reasonable number.
Balance is due 30 days prior to arrival. Stays of three days or less require a full deposit at time of booking.
We reserve the right to ask troublesome guests to leave after giving a fair warning.
There are no refunds for late arrival or early departures. - for any reason
**Three bedroom requests: Our three bedroom units are configured using on two bedroom unit and one studio unit. Hibiscus and Alamanda form one unit and Bird of Paradise and Bougainvillea form the other unit. BOTH units (Hibiscus and Alamanda) OR (Bird of Paradise and Bougainvillea) must be available on the availability calendar to book a three bedroom unit. Please call us if you need assistance in getting the dates you need.
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