Please complete all of the required fields below to inquire about a reservation.
Cancellation, Deposit & Booking Policies
Refund of deposit less $25 handling fee if notified 30 days prior to arrival; thereafter, refund if room is re-booked. Cancellations received less than 30 days prior to arrival and no-shows are responsible for the full balance of the reservation. During Merrie Monarch Festival, refund if notified 120 days prior to arrival.Deposit
A deposit of 50% of your stay is required when making reservations. Balance is due upon arrival. One-night stays are billed in full. Please let us know if you would like to pay for your entire stay in advance.
Two night minimum stay on consecutive nights. We recommend reserving at least three nights, so that you can see more of the many sights on the east side of the Island of Hawaii.
One Night Reservations
Accepted a few days in advance or when they fill a gap between two prior reservations.
Did you check our Availability Calendar to confirm that the room and dates you would like are available?
Hale Kai Hawaii is an entirely Smoke-Free property.
The entrance to all guest rooms requires the use of outside stairs. There are up to 30 gentle steps in flights of 3 to 10 steps. The stairs have handrails and are lighted at night.
We welcome children that are at least 13 years old. If reserving with children, please provide their age.
No check-ins or check-outs on December 25 and January 1. A continental breakfast will be served on December 25 and January 1.
Merrie Monarch Festival
Five night minimum stay, arriving Tuesday or Wednesday.
Email Correspondence and Confirmations
Please be sure to check your suspect email folder for correspondence and confirmations. Our emails are often treated as suspect.
Please confirm that your credit card number, expiration date, and billing address have been entered correctly.
Nightly rates are subject to change until the reservation has been confirmed.
Hawaii State Tax Information
Transient Accommodations Tax License Number W40945042-01. General excise tax rate, 4.166%. Transient accommodations tax rate, 9.25%.
Cell Phone NumberPlease provide your cell phone number so that we can contact you, if necessary, while you are on the road.
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