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The Inn at Whiteface

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Reservation Policies

If you decide to cancel for any reason there is $25 processing fee for charges.

Our cancellation policy requires that you cancel a minimum of 2 weeks in advance of your reserved stay for a full refund unless it is considered a holiday period or in-season weekend. Then 3 weeks is required and we must fill the room during your reserved period for a refund. You will be responsible for your reserved room if we can not rebook it. If you find it necessary to shorten your stay, you are responsible for the entire time reserved unless we can fill your room. With only 11 rooms to support all that we maintain for your comfort and enjoyment, we regret that we can no longer be as lax as we have been in the past. Cancellations affect us significantly. In trying to keep our rates as low as possible for all our guests, we find this policy to be necessary and fair. Remember that the sooner you cancel the more time there is for us to fill your room.

With group events our policy varies with each contract.


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For arrival dates within 1 day of today's date please call 518-946-2232.
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